TicketRefund.com > Blog > Blog > Iran War / Middle-East Flight Disruption compensation

There is a lot of noise with regards to passenger rights during this conflict. And if you are stuck at your destination right now, this is not going to help you to get out of there.

But….still, this thread might help you with getting your costs compensated afterwards.

  1. To start, you can use this free and non-commercial tool, to determine if and which passenger protection regulations applies to your flight: https://eu261calculator.com/
  2. If you’re flight is not covered under one of the regulations; sorry!
  3. But if it does, you need to determine if this flight was disrupted due to an ‘extraordinary circumstance’. And let’s be clear, this Iran / Middle-East conflict is totally of the control by airlines. Hence: you are not elegible for compensation, such as 250, 400 or 600 EUR.
  4. However, you are elegible for a refund of the costs you’ve made up to at least three days. War or no war, you can still claim this from your airline.
  5. It’s important to keep receipts and/or invoices. Bank or creditcard statements are not good enough. Keep receipts for extra hotel nights, food, drinks (no alcohol), amenities, additional car rental.
  6. You can only claim this from you airline if you keep your booking active. For example: you were due to fly Bangkok-Dubai-Amsterdam with Emirates. You are stuck for three days in Bangkok, you decide to cancel your Emirates flight and book a new flight with another carrier. In this case, you waived Emirates’ obligation to refund you these costs.
  7. Of course, if the Airspace of Dubai is closed, you are unable to fly via Dubai. However, Emirates should have offered you an option with another carrier, for example a direct KLM flight Bangkok-Amsterdam, or with Cathay Pacific Bangkok-Hong Kong-Amsterdam. But the Middle East Airlines are not willing to rebook you to competitors because they want you to stick to them. In this case you should keep your booking active and if you want pay for another new flight yourself. After the dust has been settled, you simply claim for a refund with Emirates. You can do that yourself or use ‘no cure, no pay’ agencies like us. We work ‘no cure, no pay’ and take a cut of about 25% if you don’t want to fight the airline.
  8. If you booked a travel package, you are even in a better position, since your touroperator needs to rebook you! This is not the case if you booked a flight only via an (online) travel agent. So you really need to have a flight and something else, such as car rental, an hotel or anything else. As long as it as ‘package’, you are good.

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