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Germany/Belgium/NL

TUI fly

Germany/Belgium/NL airline — European leisure bases to holiday destinations

  • €250–€600 fixed amount
  • No win, no fee
  • Filed in minutes

Was your TUI fly flight delayed by 3+ hours, cancelled, or were you denied boarding? Under EU Regulation 261/2004 you may claim €250–€600 — TicketRefund helps you file in minutes.

TUI fly operates passenger flights across Europe and beyond. Under EU Regulation 261/2004 you may claim fixed compensation for long delays, cancellations or denied boarding when the regulation applies.

Your rights with TUI fly

  • €250 / €400 / €600 compensation depending on flight distance (for 3+ hour arrival delays, cancellations or denied boarding, when EU261 applies).
  • Right to refund or rerouting if your TUI fly flight is cancelled, plus care (meals, refreshments, hotel) during long waits.
  • Extraordinary circumstances (e.g. severe weather, security risks) may exempt the airline from compensation, but care and refund/rerouting rights can still apply.
  • File with TUI fly as soon as possible and keep booking references, boarding passes and delay evidence.

Tips for claiming

  • Keep your TUI fly booking confirmation, e-ticket and boarding pass PDF.
  • AMS–ACE, BRU–AGA and DUS–PMI are among common TUI fly EU261 claim routes.
  • Screenshot departure boards, app delay notices and any vouchers issued at the gate.

FAQ about claiming with TUI fly

When can I claim compensation with TUI fly?

You may claim if you arrive 3+ hours late, your TUI fly flight is cancelled, or you are denied boarding, and EU Regulation 261/2004 applies. We assess each claim individually.

How much can I get for a TUI fly delay?

Under EU261: €250, €400 or €600 depending on flight distance. Cancellations and denied boarding may entitle you to the same amounts, plus refund or rerouting and care.

What documents do I need for a TUI fly claim?

Your booking confirmation or e-ticket (with reference), plus any proof of the disruption — boarding pass, app notifications, departure boards or airline emails. Upload these via our claims portal.

What does it cost to claim via TicketRefund?

Checking eligibility and submitting a claim is free. We only charge a commission if your claim succeeds — no win, no fee.

Claim with TUI fly

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